SALESFORCE PROFUTURO APP

PRIVACY NOTICE

1. Introduction

• This Notice (“Privacy Notice” or “Notice”) contains information on the processing of personal data carried out by Fundación ProFuturo for Users of the SalesForce – ProFuturo application (“App”).

2. Who is responsible for the processing of your data?

Fundación ProFuturo, with N.I.F. G-87620134, registered in the State Competition Foundations Registry with number 1,856 (hereinafter “ProFuturo”), as the entity responsible for the management, development, and maintenance of the App, will be the Data Controller for the management of user registration and enrolment, sending informative communications, as well as ensuring the application and supervision of the Terms and Conditions of use of the App.

You can contact us by postal address at Calle Ronda de la Comunicación s/n, Edificio Norte 3 Planta Baja, 28050 Madrid (Spain).

Privacy Team Contact: [email protected]

3. Purposes of processing and legal bases

Your data will be processed by ProFuturo as the Data Controller for:

• Management of the contact form on ProFuturo’s websites. When you choose to use and enter your data in the “contact form” on our websites, ProFuturo may process your data to manage the reported incidents and respond to the requests sent.
• Training course control and management. When you attend and participate in training courses, ProFuturo may process your data to carry out the necessary arrangements for the courses, as well as to keep track of attendance.
• User Images: The User can upload files in image format to the App (.jpg format files), which he/she takes using the device’s camera or photos previously stored on his/her device to:
  • Attach the image to a technical support request.
  • Attach the image to an operational report.
  • Collect the signature and name of people attending on-site training (these are .jpg format files that cannot be uploaded from a pre-existing file and are generated in the App itself).

In these cases, you, as User, acknowledge and agree that the App may process, store, and synchronize these images, in order to ensure the correct experience of the User in the App. 

• Sending communications regarding ProFuturo’s projects and activities. Provided that you have given your consent, ProFuturo will send you communications regarding ProFuturo projects or activities that are in line with your interests, by any telematic means.
• Anonymization of data for statistical and behavioral modeling purposes. ProFuturo may perform anonymization procedures, after which it will no longer be able to identify you. The purpose of these procedures is to use the anonymized information for statistical and behavioral modeling purposes based on your legitimate interest.
• Sending satisfaction surveys. Fundación ProFuturo, based on a legitimate interest of the organization, may send satisfaction surveys, in order to know the experience received as a user of our services and to incorporate into our services and operations the corresponding improvements based on the analysis of the same. In any case, in order not to prejudice your data protection rights, you may object to such treatment through the channels provided for that purpose.
• Regulatory compliance. To comply with the regulations in force, uses and good customs, to provide information to the corresponding bodies in order to prevent fraud, reduce credit risks, cooperate with the police and other governmental authorities, or to protect the rights, property or safety of visitors to the Web or the general public.

4. What is the legal basis that legitimises the processing of your personal data?

The legal basis that legitimizes us to process your personal data are the following; (I) the consent given by you by accepting the relevant forms, for one or more specific purposes, (II) for compliance with a legal obligation applicable to the controller, and (III) where appropriate, for the satisfaction of legitimate interests pursued by the controller or by a third party, provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.

5. How long will we retain your data?

ProFuturo will comply with the provisions of current legislation regarding the duty to delete personal information that is no longer necessary for the purpose or purposes for which it was collected, blocking it, in order to address any liabilities arising from the processing of the data, and only during the statute of limitations for such liabilities. Once these periods have elapsed, this information will be definitively deleted by means of secure methods.

On the other hand, we will try to keep the data in our files updated so that they always correspond to reality. For these purposes, the User must make the changes, directly, when so enabled or by communicating, by reliable means, to ProFuturo.

6. To whom will your data be communicated?

ProFuturo will communicate your data, for the processing of the same in the context of the purposes explained above to the following recipients:

– Public Administration bodies, when it has the legal obligation to provide them.

– Collaborating entities that have been informed.

On the other hand, in order to carry out all the purposes described above, ProFuturo can count on the collaboration of third-party service providers that may have access to personal data as a consequence of the execution of the contracted services. In any case, ProFuturo follows strict criteria for the selection of such third parties in order to comply with its data protection obligations and signs with them the corresponding data protection agreement, where these third parties are obliged to comply with their data protection obligations, and specifically, to comply with the legal, technical and organizational measures for the processing of personal data for the agreed purposes, and the prohibition of processing such personal data for other purposes or its transfer to third parties.

7. What are your rights when you provide us with your data?

We inform you that you may exercise the following rights:

• right of access to your personal data to know which personal data are being processed and the processing operations carried out with them.
• the right to rectify any inaccurate personal data.
• the right to erasure of your personal data, where possible.
• the right to request the limitation of the processing of your personal data when the accuracy, lawfulness or necessity of the data processing is in doubt, in which case, we may retain them for the exercise or defense of claims.
• the right to the portability of your personal data, so that they may be sent directly to the entity designated by you in a structured, commonly used and machine-readable format.
• the right to object to the processing of your personal data, when the legal basis is legitimate interest. For these purposes, we will stop processing your data unless we have a compelling legitimate interest or for the formulation, exercise or defense of claims.
• right to revoke your consent at any time.

You may exercise all the rights listed above before ProFuturo through the following email address: [email protected]

Likewise, if you consider it necessary, you may file a complaint with the Spanish Data Protection Agency, at Calle Jorge Juan 6, 28001 Madrid, or on the web www.aepd.es.

8. Security of personal data

ProFuturo will adopt in its information system the appropriate technical and organizational measures, complying with the principle of proactive responsibility, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of varying probability and severity associated with each of the treatments.